Senior CXone Studio Engineer — Remote
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yGen Innovations Inc. is seeking Senior CXone Studio Engineers to join our team, working remotely from the Philippines to support enterprise contact center engagements.
You will design, build, and maintain advanced NiCE CXone Studio scripts for voice and digital channels in a high-volume, multi-queue environment. You will also develop API integrations, configure Personal Connection and Proactive XS, and enable Digital Experience channels like email, chat, SMS, and WhatsApp.