Senior Business Concierge

5 days ago

Mandaluyong, Metro Manila, Philippines Remitly Full-time

Remitly is seeking a Business Concierge Associate in the Philippines to manage complex customer concerns from escalation to resolution, while delivering a premium, white-glove experience for high-value business customers across the region.

The role spans multiple domains including customer experience, risk, and operations, requiring adept handling of regulatory requirements and a proactive, data-driven approach to reduce recurring issues.