Systems Engineer – Modern Work
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About the role
We’re looking for a Systems Engineer with genuine cloud and infrastructure experience to join our offshore team.
This is a hands‑on engineering role focused on infrastructure, cloud, security, automation and technology improvement. You’ll own Work Requests and Changes, handle infrastructure‑level escalations, and work closely with the technical team on automation and improving how systems are managed.
Key Responsibilities
Own the Work Requests & Changes queue, including:
Provisioning
VM, server and Azure Virtual Desktop (AVD) infrastructure
Identity and SSO projects
Security hardening
Migrations
Administer Azure, including virtual desktops, networking and storage
Manage on‑premises servers
Work with backup and data security platforms, including AvePoint, Data Security Essentials and Archive
Receive and resolve infrastructure‑level escalations from the Systems Support Analyst
Work with the technical team on alert tuning and automation, starting with Security and Access self‑service
Administer Microsoft Defender, including endpoint hardening and response actions beyond NOC triage
Work with Microsoft Purview for data loss prevention, information protection and compliance controls
Support the enablement and administration of AI tools such as Claude, Slack and Copilot, including readiness configuration, licensing, governance and practical how‑to knowledge
Contribute to client‑facing security and technology posture reviews and reports, including Technology Assessments, IT Summary Reports and Cybersecurity Risk Assessments
About You
3–5 years of Systems Engineering experience
Genuine hands‑on cloud and infrastructure experience
Experience with Azure administration
Experience with on‑premises server administration
Experience with infrastructure, identity, security and migrations
Experience with Microsoft Defender and Microsoft Purview
Experience with automation and/or a strong interest in improving and automating processes
Strong problem‑solving skills
Good written and spoken English
Able to take ownership of work and contribute to technology improvements
Salesforce experience is desirable but not essential.
The Right Mindset
We’re looking for someone who goes beyond simply responding to tickets or issues. You should be interested in building solutions, improving systems and automating repetitive work to reduce future workload.
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