Healthcare Customer Support Specialist

A customer service organization is seeking a professional to assist customers with travel and healthcare inquiries. Responsibilities include managing bookings, providing support, and documenting customer interactions. The ideal candidate should have a diploma or equivalent experience, along with 3-5 years in customer service. Strong communication and...

Optum Philippines is seeking a Customer Service Representative to assist members with healthcare benefits, eligibility, claims, and related inquiries.You will educate members on programs and benefit options, help them select providers, and coordinate with internal teams. Onsite work in Makati with shifting schedules, including weekends and holidays.Fresh...

A leading BPO company in the Philippines is in search of dedicated individuals for the role of Healthcare Account Agent. In this position, you will be the first point of contact for customers, handling inquiries and resolving concerns while providing top-tier service. The ideal candidate should possess strong communication skills and be open to training...

UnitedHealth Group in Makati is seeking a Customer Service Representative (Fresher) to connect health providers with the care and benefits they need. You will handle inbound calls, identify the provider’s needs, and deliver accurate information to support health outcomes.No prior experience required; training is provided. You’ll build product knowledge,...

A healthcare staffing agency in Makati is seeking candidates for a customer experience role in the healthcare field. Responsibilities include monitoring admissions, creating cases in the system, and ensuring good relationships with providers. Ideal candidates will be graduates of medical-allied courses with communication skills, computer literacy, and a...

GROW Vite in Makati City is seeking graduates in Psychology or medical-allied fields for a frontline member services role. You will respond to inquiries across Philcare platforms, support LOA processes, and help ensure timely resolutions for members.Excellent medical knowledge, clear communication, and a customer-service mindset are essential. Fresh...

Eucalyptus is recruiting a Customer Service Director to lead and scale our Philippines-based patient support operations. You will shape the function’s structure, establish knowledge management practices, and drive a meritocratic culture with strong cross-functional collaboration.You’ll report to the Patient Operations Lead, manage hybrid teams across...

TTEC is seeking a Healthcare Customer Service Representative to work remotely from the Philippines. You will help customers get quick answers, consult on products with compassion, and resolve issues with a positive, human approach.Training is online with instructor-led sessions; you will report to a Team Lead as part of a global, values-driven team. A senior...