Sales Associate

About the role

We are looking for a enthusiastic and customer-focused Sales Associate to join the team at Southern Arms Corporation. This is a full-time position based in Valencia City, Bukidnon. As a Sales Associate, you will be the face of our brand, delivering exceptional customer service and driving sales across our retail environment. This role is essential to creating a positive shopping experience and achieving our sales objectives whilst representing the values and professionalism of Southern Arms Corporation.

Key responsibilities

• Provide outstanding customer service by greeting customers warmly, understanding their needs, and offering tailored product recommendations
• Process sales transactions accurately and efficiently using point-of-sale systems
• Maintain a deep knowledge of products and services to confidently answer customer questions and address concerns
• Assist in merchandising and maintaining attractive product displays throughout the retail space
• Support inventory management by monitoring stock levels, conducting stock checks, and assisting with replenishment
• Handle customer complaints professionally and elevate issues appropriately to management when necessary
• Maintain cleanliness and organisation of the store environment, ensuring compliance with health and safety standards
• Contribute to achieving sales targets and performance metrics through active selling and upselling techniques
• Support promotional activities and communicate special offers to customers
• Build positive relationships with customers to encourage repeat business and customer loyalty

What we're looking for

• Previous retail or customer service experience is highly desirable
• Strong communication and interpersonal skills with the ability to engage with diverse customers
• A natural enthusiasm for sales with a proactive approach to meeting targets
• Excellent numeracy skills and accuracy in handling cash and transactions
• Ability to work flexibly, including potential weekend and evening shifts
• Physical ability to stand for extended periods and lift moderate weights
• Proficiency with point-of-sale systems and basic computer literacy
• A customer-first mentality with patience and problem-solving abilities
• Reliability, punctuality and a professional appearance
• Willingness to learn and develop within a retail environment

About us

Southern Arms Corporation is a respected retail company committed to delivering quality products and exceptional service to our customers. We pride ourselves on creating a welcoming retail environment where customers feel valued and supported. Our team is dedicated to excellence, and we foster a workplace culture that encourages professional development, teamwork, and customer satisfaction. We believe that our employees are key to our success, and we are committed to supporting their growth and wellbeing.

What we offer

• Competitive remuneration package
• Opportunities for career progression and development within the retail sector
• A supportive and inclusive working environment
• Staff discounts on products and services
• Flexible scheduling where possible to maintain work-life balance
• Ongoing training and support to develop your skills and knowledge
• A collaborative team culture where your contributions are valued