Customer Service Manager

3 days ago

Pasig, Metro Manila, Philippines Miranda HR Full-time ₱223,200 - ₱279,000 Contract

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Transportation Allowance, Medical Reimbursement

Employee Recognition and Rewards

Commission, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives

Description

  • Provide professional and courteous customer service via phone, email, and chat.
  • Assist customers with inquiries regarding products and services.
  • Resolve customer complaints and issues effectively and efficiently.
  • Maintain accurate customer records and update information as needed.
  • Collaborate with team members to improve service levels and support business goals.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Patience, empathy, and a customer-oriented mindset
  • Responsibilities and Duties: Ability to follow company policies and procedures

Working Location

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