Strata Management VA
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About us
Admin24Seven is an Australian company based at Marquee Mall, Angeles City, Pampanga. We are a supportive team that values professional growth, work-life balance and celebrating success.
About the role
We are looking for a skilled and motivated Strata Management Virtual Assistant to support our Australian Condominium Management team. You will support an Australian account and receive training on the specific processes and systems used by the team.
Key responsibilities
- Prepare documentation, issue notices, follow up on building renewals, and maintain accurate records and legal documents
- Prepare invoices, follow up on outstanding collections, and assist with budget preparation and financial administration
- Communicate professionally with building owners, respond to enquiries, and assist with their concerns and requests
- Assist in coordinating and overseeing meetings of building owners, including preparing relevant documentation and supporting materials
- Help maintain accurate documentation and ensure administrative tasks and follow-ups are completed within required timeframes
About you
- Previous Strata Management experience is required
- Excellent written and verbal English communication skills
- Previous customer service or client-facing experience
- Strong administrative, organisational and time-management skills
- Proficiency in Microsoft Excel and Google Sheets
- Strong attention to detail and the ability to manage multiple tasks and deadlines
- Confident communicator with a proactive, solutions-focused approach
- Self-motivated, adaptable and able to work independently with minimal supervision
Please note: Strata Management experience is mandatory. Applicants without relevant experience will not be considered.
Benefits
- Fixed dayshift schedule
- Weekends off (Saturday and Sunday)
- Additional paid leave
- Competitive salary with additional incentives and benefits
- Salary review upon anniversary of employment
- HMO coverage
- Government-mandated benefits
- Supportive work environment with training and career development opportunities
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