Microsoft Office365

4 days ago

Manila, Metro Manila, Philippines Siegen HR Solutions Full-time ₱334,800 - ₱558,000 Contract

• Provide customer-facing product engineering support for Office 365.

• Provide real‑time client support for faster resolution of cases.

• Conduct research on complex cases, validate cases for escalation to Backline and contribute to knowledge management initiatives.

• As a knowledge champion, s/he is the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.

TO QUALIFY:

  • At least 2 years of professional IT experience.
  • Experience in / exposure to a client‑facing role.
  • Amenable to a flexible work schedule, as the need arises.
  • Bachelor’s Degree in Information Technology, Computer Science or other relevant fields.
  • Solid infra background, strong understanding of servers, Active Directory (AD), and the like.
  • With O365 skills and experience:
  • Solid MS Exchange skills.
  • Solid SharePoint skills.
  • Proficient in MS Exchange and two or more O365 technologies.
  • Proficient in MS SharePoint, along with at least two O365 technologies.
  • At least three (3) O365 technologies if Exchange or SharePoint is not part of skillset.