Technical L&D Operations Analyst

1 day ago

Quezon City, Metro Manila, Philippines D&L Industries, Inc. Full-time ₱279,000 - ₱446,400 Contract

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Technical Support & Automation: Assist in the development and maintenance of training dashboards using Microsoft Power BI and automate L&D workflows (registration, feedback, reporting, etc.) using Microsoft Power Automate.
Competency Mapping Support: Serve as the primary project coordinator for the Talent Competency Compass for Technical Competency Development projects (OleoFats Inc. & CHEMREZ), managing data collection, interviews, and documentation for technical competencies.
Data Analytics: Manage the administration of the Enterprise‑wide Customer Satisfaction Survey, including data cleaning, basic statistical analysis, and preparation of report decks for shared services.
Training Coordination: Handle the logistics for Microsoft Office, Microsoft Power Platform, and Project Management training sessions, ensuring all 9 business units are served efficiently.
Lean Six Sigma Assistance: Support the OIC Head of L&D in gathering process data for Lean Six Sigma projects and monitoring the progress of coaching interventions.

Education: Bachelor’s degree in IT, Industrial Engineering, HR, or a related field.
Technical Skills: Intermediate to Advanced MS Excel, familiarity with Power BI, and a strong interest in AI applications for business.
Soft Skills: High attention to detail, analytical mindset, and the ability to communicate with diverse stakeholders across 9 business units.
Experience: 2–3 years in an L&D, Data Analyst, or Project Management support role.

Company Name: D&L Industries Inc.

Company Website: http://dnl.com.ph

Job Location: Quezon City

Job Category: IL& Talent Management

Job Type: Full Time