Remote Technical Support Specialist

3 days ago

Cebu City, Central Visayas, Philippines NCR Voyix Full-time ₱240,000 - ₱360,000 Contract

NCR Voyix in Cebu City is seeking an entry-level technical support specialist to assist service-entitled customers. You will provide remote resolutions via email, phone, and chat, and document all work in the incident management system.

You will review incident history, escalate when needed, and follow predefined processes to ensure timely responses in line with KPIs. Ongoing training and knowledge sharing are encouraged.