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Clinical Coordinator

1 month ago

Taguig, National Capital Region, Philippines Lifetrack Medical Systems Full time

Core Responsibilities

The Clinical Coordinator, reporting directly to the company's Teleradiology Services Lead, shall be responsible for the day-to-day coordination of the Teleradiology Services with its client and acts to support and ensure service delivery. This includes roles such as:

  1. Clinical Coordination
    • Liaises with medical, nursing, and radiology staff at hospitals and imaging centers for any clarifications on the study, lacking clinical info, prior studies, or images.
    • Coordinates results that need immediate medical attention with the attending physician, radiation technologist, or nurse of the client.
    • Coordinates with the site radiation technician if there are issues with the quality of the study images sent.
    • Assign cases to designated groups of pre-readers.
    • Monitor incoming and assigned cases to designated pre-readers.
    • Perform spinalizer measurement on cases in accordance with client requirements.
    • Regularly interact with end-users and perform ongoing assessments of whether technology is meeting the needs of the department, ensuring it enhances the workflow and does not impede it.
  2. Technical Support
    • Participates in the development, implementation, testing, and maintenance of the Radiology Information System (RIS) and Picture Archiving Communication Systems (PACS).
    • Provides direct support to end-users (nurses, doctors, radiation technicians, IT, and other members of the healthcare team), working within the established support framework that includes informatics and IT input.
    • Liaises with the Informatics and Information Technology team to develop resolutions to issues in response to user requests and concerns.
  3. Training and Orientation
    • Assists in onboarding new Consultant Radiologists and Pre-readers.
    • Provides protocol orientation to radiation technologists, according to global standards used by Lifetrack.
  4. Administrative and Database Management
    • Updates Local Radiologists Schedule.
    • Updates Case Census for both local and US clients.
    • Prepares Local radiologists' Work units.
    • Performs other duties/functions that the Management may assign from time to time.
    • Maintains monitoring of Google dashboards and radiology files on a daily, weekly, and monthly basis.
    • Monitors radiologists' performance in terms of case allocation, errors, and working hours rendered.
    • Executes the role of a team captain in case assignment and proper distribution of cases in relation to radiologists' specialties.
  5. Support the company by performing other tasks as assigned by the Supervisor.

Critical Requirements

Professional qualifications and skills:

  • A graduate of allied medical courses (Nursing, Radiology Technology, Physical Therapy).
  • At least three (3) years of experience in clinical, business operations, and/or administrative functions.
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