Junior Operations Specialist
4 days ago
Pasig, Metro Manila, Philippines
Hcreates
Full-time
₱335,000 - ₱391,000 Contract
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About the role
This role involves managing the user lifecycle for overseas short drama apps, collating user growth, retention, engagement, and monetization data, and executing operational strategies.
Key responsibilities
- Assist in managing the user lifecycle for overseas short drama apps
- Collate user growth, retention, engagement, and monetization data
- Help execute operational strategies and assist in organizing user LTV statistics
- Extract and organize user behavior data into basic reports
- Assist with performance reviews across UA and content teams
- Perform user segmentation and tagging
- Analyze conversion funnels (browse–play–pay) and collect user friction points
- Maintain issue logs and track data after optimizations go live
- Collate churn and inactive user data and collect churn reasons
- Support win-back campaigns and track reactivated user metrics
About you
- Bachelor's degree or higher
- 1–3 years of internet operations experience (content products, membership operations, or user growth preferred)
- Basic data processing and analysis skills
- Capable of extracting data and creating reports
- Solid cross-functional communication skills
- Strong logical decomposition and execution capabilities
- Detail-oriented, self-driven, and result-oriented
- Able to keep up with fast iteration cycles
- Familiarity with overseas short dramas or web novels is a plus
Salary Package:
30,000 - 35,000 (Final salary based on Capability)