Junior Operations Specialist

4 days ago

Pasig, Metro Manila, Philippines Hcreates Full-time ₱335,000 - ₱391,000 Contract

About the role

This role involves managing the user lifecycle for overseas short drama apps, collating user growth, retention, engagement, and monetization data, and executing operational strategies.

Key responsibilities

  • Assist in managing the user lifecycle for overseas short drama apps
  • Collate user growth, retention, engagement, and monetization data
  • Help execute operational strategies and assist in organizing user LTV statistics
  • Extract and organize user behavior data into basic reports
  • Assist with performance reviews across UA and content teams
  • Perform user segmentation and tagging
  • Analyze conversion funnels (browse–play–pay) and collect user friction points
  • Maintain issue logs and track data after optimizations go live
  • Collate churn and inactive user data and collect churn reasons
  • Support win-back campaigns and track reactivated user metrics

About you

  • Bachelor's degree or higher
  • 1–3 years of internet operations experience (content products, membership operations, or user growth preferred)
  • Basic data processing and analysis skills
  • Capable of extracting data and creating reports
  • Solid cross-functional communication skills
  • Strong logical decomposition and execution capabilities
  • Detail-oriented, self-driven, and result-oriented
  • Able to keep up with fast iteration cycles
  • Familiarity with overseas short dramas or web novels is a plus

Salary Package:

30,000 - 35,000 (Final salary based on Capability)