Facilities Technician

The Facilities Technician is responsible for ensuring the operational integrity, safety, and cleanliness of the organization's physical infrastructure. This role involves conducting routine inspections, performing minor repairs, managing job orders, and supporting contractors and vendors. The technician serves as a point-person for facility and security policies, contributing to a safe, efficient, and well-maintained workplace.

• Monitor daily facility operations and conduct routine inspections across various systems, including Architectural/Civil, Mechanical, Electrical, Electro-mechanical, Plumbing, Fire Protection, FDAS, and Auxiliary Systems (AV, PA, Appliances, WLD, Plasma Air, etc.).
• Assess preventive maintenance needs, utility consumption, system malfunctions, and required repairs.
• Inspect housekeeping operations including manpower deployment, supply levels, and overall cleanliness.
• Perform minor repair and maintenance tasks, such as AC temperature balancing and provision of temporary cooling; electrical fixture replacement and repair; appliance/equipment electronic parts quick fixes; plumbing repairs (leaks, unclogging); painting touch-ups and carpentry adjustments (locks, handles); and reconfiguration/repair of modular office equipment and furniture.
• Manage job orders and respond to ticketing system requests; ensure timely issue resolution and close-out.
• Assist contractors and vendors during on-site activities including preventive maintenance service (PMS), fit-outs, installations, emergency repairs, and deliveries.
• Act as the point-person for facility and security policies and procedures.
• Perform other work-related duties as assigned.

Core Competencies (Must-have)

• Technical Knowledge: Proficient in building systems and maintenance procedures.
• Problem Solving: Diagnoses complex system failures and implements effective, timely solutions.
• Attention to Details: Thorough in inspections, documentation, and repairs.
• Communication: Coordinates with internal teams and vendors/third-party workers; documents activities and reports issues clearly.
• Teamwork: Works collaboratively with other departments and facility staff.

Complementary Competencies (Good-to-have)

• Safety Awareness and Compliance: Strong understanding of workplace safety protocols.
• Adaptability: Capable of handling changing priorities and emergency situations.
• Inventory Management: Secures the flow of asset deployment records necessary for operational continuity.

Educational

• High school diploma or technical certificate required.
• Vocational courses graduate or higher is a plus.
• Basic Occupational Safety and Health (BOSH) certification preferred.

Professional

• Skilled in either mechanical, electrical, plumbing, building management system or carpentry.

• Excellent oral and written English communication skills.
• Proficient in using common hand, power, and specialty tools.
• Willingness to work in a 24/7 rotating shift environment.
• Meets company standards for attendance and punctuality.
• Flexible work hours, including weekends and holidays.
• Good color vision and hearing.
• Ability to push a minimum of 100 lbs and lift up to 50 lbs (e.g., cleaning appliances, trash, supplies).
• Comfortable with physical tasks including climbing ladders, kneeling, bending, walking, and horizontal positioning.