Guest Relations Coverage Specialist
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Onward Worldwide Management & Consultancy in Makati is seeking a responsive team member to provide shift coverage for the GRR team during emergency leaves and scheduled absences.
You will cover Marketing Specialist and GRR rotating representatives, respond to STR guest inquiries within SLA windows, monitor Respond.io and OTA channels, and ensure thorough handover logs and calendar accuracy. Be on-call for emergencies as directed by the Brand Manager.