Remote IT Service Desk Engineer – Level 1/2 Support

Turnitin is seeking an IT Service Desk Engineer to provide high-quality Level 1 and Level 2 technical support for our global employee base. You will troubleshoot hardware, software and OS issues, manage access and incidents, and contribute to a knowledge base, all within a remote-first, collaborative environment. You will work with a distributed global team,...

The Tier 1 Service Desk Engineer serves as the initial point of contact for customers seeking technical assistance. This role involves troubleshooting, diagnosing, and resolving basic technical issues, as well as escalating more complex problems to higher-tier support. Responsibilities: Triage all incoming support requests via ticketing systems, with...

CX Support Agent - Level 1 Join a growing SaaS support team helping mission-driven organizations get more value from the software they use every day. This is a remote, Philippines-based Level 1 customer support role for a software company serving nonprofits, hospitals, governments, and other volunteer-powered organizations. You will be the first human...

The Tier 1 Service Desk Engineer serves as the initial point of contact for customers seeking technical assistance. This role involves troubleshooting, diagnosing, and resolving basic technical issues, as well as escalating more complex problems to higher-tier support. Responsibilities: Triage all incoming support requests via ticketing systems, with high...

Job Description: Discover 100% YOU as a Level 2 IT Support! Remote | Day Shift Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off) Company Provided Equipment What's in it for you? Position: Level 2 IT Support Location: Central Luzon Work setup & shift: Remote | Day Shift As a Licensing Solution CSR , you are...

Turnitin is a global education tech leader offering a remote-first culture and comprehensive employee support. The IT Service Desk Engineer will deliver high-quality Level 1 and 2 technical support across Turnitin's corporate IT environment, ensuring timely incident resolution and excellent end-user experience. The role collaborates with Corporate IT...

ScalableOS in the Philippines is seeking a Level 2 IT Support Engineer with MSP experience to join our client-focused team. You will act as an escalation point, delivering advanced technical support and ensuring client satisfaction across Windows, cloud services, and collaboration tools. You’ll handle complex issues, manage tickets efficiently, and...

Justimagineyourfuturewithus…AtAureconweseethefuturethroughaverydifferentlens.Doyou?Innovation,eminenceanddigitalareattheheartofeverythingwedo.Areyouexcitedaboutthefuture?Areyoudrivenbytheopportunitytoworkonsomeofthemostchallengingandcomplexprojectsaroundtheworldandtolearnfromthebest?Weare.Diversityisatthecoreofeverythingwedo.Weworktogethertocreateacultureb...

Makati, Philippines | Posted on 10/29/2026 State/Province National Capital Region (Manila) Country Philippines About Us At ScalableOS, we're redefining offshoring by connecting growth-focused businesses with top talents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers...