Branch Operations Head

4 days ago


Manila, National Capital Region, Philippines China Bank PH Full time

We are building our talent pipeline for Branch Operations Head (BOH) positions in the Metro Manila East Region. This is a talent pooling initiative for future opportunities in the area.

Locations: Marikina, Rizal, Pasig/Ortigas, Mandaluyong, San Juan, Quezon City-East area.

About the Role:

The BOH will be responsible for supervising and overseeing daily branch operations while ensuring strict compliance with banking policies and regulations. This role plays a key part in maintaining operational efficiency and delivering excellent customer service.

Key Responsibilities:

  • Supervise and oversee daily branch operations.
  • Ensure strict adherence to policies and procedures.
  • Assist the Branch Manager in preparing the Annual Budget and manpower planning reports.
  • Manage the administration, control, and physical custody of all accountable forms.
  • Ensure smooth operational efficiency of the Accounting, Clearing, Investment, Loan, and Foreign Sections of the Branch

Qualifications:

  • Strong knowledge of branch operations, audit systems, and BSP/other regulatory policies.
  • 3-5 years of experience in branch operations as a Bank Branch Officer
  • Proven experience in banking operations and branch management.
  • Excellent leadership, problem-solving, and communication skills.
  • Keen attention to detail and strong analytical thinking.
  • Proactive and solutions-driven mindset.
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