Remote CX Ops

1 day ago

Cebu City, Central Visayas, Philippines Coinscapture Remote Full-time

Coinscapture is seeking a CX Operations Analyst to own partner services processes, invoicing, access provisioning, and analytics. The role emphasizes AI-driven automation and cross-functional collaboration to improve customer outcomes and operational efficiency.

You will build and maintain dashboards in Salesforce, ClickUp, and Hex, extract insights from data, and support renewals and ongoing process improvements across global teams. Remote-friendly with scope in the Philippines.