Fulfillment Warehouse Supervisor

You will supervise the performance of the Team Leads overseeing various parts of the direct fulfillment processes, including storage/put away of parcels, Pick and Pack (Relabel, Dispose & Bulk Reship). You will perform a variety of duties related to the daily report generation, packaging, order closeout and shipping of customer orders.

Main Duties

• Coordinate with the fulfillment team leads to check inventory movements and support the day-to-day processing of customer requests and fulfillment processes.
• Support the data tracking for all Fulfillment reports.
• Ensure accurate and compliant inventory management for fulfillment warehouse, including all warehouse transactions and cycle counts
• Circulate throughout the department as needed to help resolve problems, identify improvement opportunities and maintain effective employee and co-worker relations.
• Controls inventory levels by supervising physical counts; reconciling with data storage systems.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results.
• Provide training to the Fulfillment team.
• Work with the Fulfillment Manager in the escalating department needs to support the success of the day-to-day fulfillment operations.
  
  

• 2-3 years cumulative work experience in warehousing and fulfillment.
• Preferably within the Logistics and Supply Chain Industry.
• Experience in warehouse management
• Setting up and scaling up warehouse operations is a plus.
• Experience with any Warehouse Management System is a plus
• Experience in managing a team