Current jobs related to Customer Support Specialist - Iloilo City, Western Visayas - Stealth Monitoring, Inc.

  • Customer Support Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Customer Support Specialist Job OverviewThe Customer Support Specialist plays a critical role in ensuring customer satisfaction by providing top-notch support and resolving customer inquiries in a prompt and efficient manner.Key Responsibilities:Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a friendly and...

  • Customer Support Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Job Summary:We are seeking a Customer Support Specialist to provide exceptional customer service and support to our clients.As a key member of our team, you will be responsible for managing various customer service tasks, ensuring accuracy, and meeting deadlines.Responsibilities:Process and manage customer inquiries with precision and speedMaintain accurate...

  • Customer Support Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.At least 2-3 years of work experience in customer service, preferably with a background in processing invoices and payments, MYOBProficient in using Zendesk or any related CRM toolsWe need someone who can startASAPWork Where It HappensThis is afull...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines PANAY Hearing Specialist Full time

    ShareJob DescriptionDescriptionJob Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with a high level of satisfaction and professionalism.Key Responsibilities:Respond to...

  • Customer Support Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    DAYSHIFT |Fulltime | Makati(On-Site) | Iloilo (Onsite)At least 2-3 years of work experience in customer service, preferably with a background in processing invoices and payments, MYOBProficient in using Zendesk or any related CRM toolsWe need someone who can startASAPWork Where It HappensThis is afull onsiterole at either ourIloilo Office (Pavia,...

  • Customer Support Specialist

    3 weeks ago

    Iloilo City, Western Visayas, Philippines Cooee Inc Full time

    DAYSHIFT | Fulltime | Iloilo (Onsite)At least 2-3 years of work experience in customer service, preferably with a background in processing invoices and payments, MYOB.Proficient in using Zendesk or any related CRM tools.We need someone who can start ASAPWork Where It Happens: This is a full onsite role at either our Iloilo Office (Pavia, Iloilo) or Makati...

  • Customer Service and Technical Support Specialist

    7 days ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    We are seeking a highly skilled Customer Service and Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Job DescriptionThe ideal candidate will possess excellent communication skills, both written and verbal, and be...

  • Customer Support Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

    We are seeking a skilled Customer Support Specialist to deliver exceptional customer service and resolve inquiries efficiently. Key Responsibilities:Respond to customer inquiries via phone, email, or chatResolve issues promptly and professionallyProvide accurate product information and documentationRequirements:High school diploma or equivalent...

  • Customer Support Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Assistant Sales PositionAbout the RoleWe are looking for a reliable and organized Assistant Sales person to support our sales team. The ideal candidate will have a high school diploma or equivalent, previous experience in sales or customer service, and strong communication skills.Responsibilities:Supporting Sales Team:Provide administrative support,...

  • Customer Experience Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Customer Experience Specialist Role:We are seeking a highly skilled and customer-focused individual to join our team as a customer experience specialist. This role involves delivering exceptional customer service, managing inventory, and maintaining store appearance.Key Tasks:Providing exceptional customer service and support.Managing inventory levels and...

Customer Support Specialist

1 month ago

Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full time

Stealth Monitoring is looking for talented individuals like you Be the next Customer Support Specialist.

Customer Support Specialist will be responsible for Entry Management for English sites by answering calls, checking the cameras and granting access.

Job Highlights

  • Day 1 HMO for you and two (2) of your dependents.
  • Annual and Performance Based Salary Increase
  • Additional Leave Credits
Duties & Responsibilities
  • Managing customer queries by responding to calls from clients of Stealth Monitoring.
  • Building basic reporting to help track, manage, and improve our efficiency and effectiveness across our communications.
  • May be required to work in one or multiple work queues/skill sets over various customer contact channels, systems and tools, according to the business needs.
  • Delivers at high performance level of response and resolution time, first-contact-resolution and customer satisfaction.
  • Maintain an up-to-date knowledge of, and adherence to, standard operating procedures.
  • Escalates issues to the appropriate departments for higher levels of support.
  • Know and adhere to all current company policies, procedures and protocols and any others which the company may introduce or revise from time to time.
  • Perform other duties as assigned.
Qualifications
  • Open to work during evenings, weekends, and holidays.
  • 2 years of experience.
  • Previous experience in a customer service setting, preferably in BPO and North American clients.
  • Willingness to learn new technologies in CCTV monitoring.
  • Always remain alert during working hours.
  • Ability to sit for long periods of time while carrying out monitoring duties.
  • Ability to respond quickly and decisively to potential security situations.
  • Excellent team player.
  • Flexible in assuming assigned shifts.
  • Computer literate and excellent knowledge/willingness to learn of video monitoring software.
  • Highly detail-oriented to ensure that all work performed is of the highest quality and meets all defined protocols.
Why join Stealth Monitoring?

At Stealth Monitoring, we invite you to make a difference. Take over a position that creates community impact.

Get to work with skillful team members and experience limitless growth.

Choose to be exceptional and be part of the never-ending cycle of innovation, transformation, and evolution of surveillance technology.
#J-18808-Ljbffr