Cold Caller

Overview

Job Title: Cold Caller – Merchant Services

Employment type: Permanent Remote

Work Schedule: Mon-Fri 9 AM–5 PM EST (US time)

Job Overview

We are looking for a motivated and professional Cold Caller to join our team in the merchant services industry. The ideal candidate will have excellent communication skills, a confident speaking voice, and prior experience in cold calling. You will be responsible for engaging with potential clients, introducing our services, overcoming objections, and scheduling qualified appointments.

Key Responsibilities

• Make outbound calls to potential clients to introduce merchant services and payment solutions.
• Engage prospects in professional conversations to understand their business needs.
• Effectively handle objections and provide clear, persuasive responses.
• Set appointments for the sales team with qualified prospects.
• Maintain accurate records of calls, leads, and outcomes in the CRM system.
• Achieve or exceed daily/weekly calling and appointment-setting targets.
• Work independently while contributing to the overall team's success.

Preferred Skills

• Knowledge of merchant services or payment processing solutions.
• Experience working with CRM tools for tracking leads and performance.

Qualifications

• Fluent in English with a neutral or professional accent.
• Proven experience in cold calling, preferably in merchant services, payments, or financial services.
• Strong sales and persuasion skills with the ability to handle objections confidently.
• Self-motivated, results-driven, and able to work with minimal supervision.
• Excellent organizational and time management skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Technology, Information and Internet

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