Senior Reliability Engineer

3 weeks ago

Taguig, National Capital Region, Philippines Viventis Search Asia Full time

The Container Platforms Team is a pivotal part of delivering on the Technology strategy for the Bank. It's comprised of Kubernetes Container Platforms as well as OpenShift Container Platforms teams.

KEY RESPONSIBILITIES

  • Contribute to the design, development, delivery and support of container hosting platforms using OCP, EKS, AKS and podman.
  • Assist internal customers with re-architecting and migrating their applications for a container and micro-services platform.
  • Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
  • Own and deliver features and stories in the Container Platforms sprints, peer programming and peer-reviewing with other team members.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Be a member of the support and on-call rota for the Container Platforms team, responding to platform or customer issues and driving them through to successful resolution.
  • Partner with customer support engineers to help (and mentor) them while they triage and diagnose technical support requests.
  • Help ensure that the Container Platforms team is aware of any security defects or vulnerabilities in their service offerings and help drive patches or configuration changes to protect the service offerings and the applications that run on them.
  • Continually self-educate on changes and improvements in the container orchestration and container hosting world, to be able to continually self-criticise and improve the Container Platforms team's technical and service offerings.
  • Responsible for having awareness and understanding of the Group's business strategy and model appropriate to the role.

Business

  • Responsible for having awareness and understanding of the wider business, economic and market environment in which the Group operates.

Processes

  • Responsible for executing and supervising the Containers SRE process.
  • Identify, assess, monitor, control and mitigate risks of the OpenShift/Kubernetes Containers, as well as understand the main risks facing the team and promote risk awareness.
  • Adhere to common practices to mitigate risk in their respective domain.

Governance

  • Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., Standard Chartered Bank Governance Standards, Enterprise System/software Delivery Lifecycle, etc.).
  • Understand and comply with, in letter and spirit, all applicable laws, and regulations, including those governing anti-money laundering, terrorist financing, and sanctions; the Group's policies and procedures; and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
  • Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among employees form part of the culture.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Containers SRE team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Key Stakeholders

  • Application team, CIO, Engineering team, Product owner, Risk team, ITSM team.

Other Responsibilities

  • Continuously provide feedback to improve our strategy, people, and processes.
  • Communicate effectively to both internal team members and customers.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Other

Industries

Banking and Investment Banking

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