Customer Experience Specialist
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Medicare Plus Inc. is seeking a Customer Support Specialist to address inquiries via phone, email, chat, or face-to-face interactions. You will resolve complaints, maintain product/service knowledge, process orders, and prepare documentation for reporting.
The role requires 1–2 years in customer service, preferably in healthcare or BPO, with strong English and Filipino communication. You should be flexible with shifting schedules, weekends, and holidays, and proficient in CRM tools and MS Office.