Voice Customer Support Specialist – Telecom

3 days ago

Makati, Metro Manila, Philippines Emapta Full-time ₱357,000 - ₱580,000/year

Emapta Philippines is seeking a Customer Support Officer (Voice) to resolve service concerns, troubleshoot internet issues, and coordinate timely solutions for Australian clients. This on-site role in Makati offers a rotating shift and opportunities to develop technical support skills and gain international exposure within a top-tier global team.

You'll handle calls, emails, and tickets, deliver outstanding customer experiences, and work with CRM and ticketing platforms.