Technical Support Team Lead

N-able Technologies Ltd. is seeking a Lead Technical Support Representative to guide the Support team across operations and escalations, ensuring high-quality issue resolution for partners. This role emphasizes collaboration with Product Management, Sales, and Training, while driving outcome-based improvements. Hybrid work model with three days in-hub, plus...

The L3 Team Lead is responsible for providing initial support for a newly established Global Business Center and will ramp up to oversee the daily operations of a team of IT L3 support professionals, providing advanced technical support to our global teams. This role involves front line support for a new office, working with the Manila based team to manage...

Dexcom Philippines is seeking a Senior Staff Program Manager – Technical Support to lead complex, cross-functional programs that span Technical Support, IT, Product, and regional teams. You will drive governance, risk management, and value delivery from charter through closure, while mentoring others.The role emphasizes outcomes, portfolio oversight, and...

Tyler Technologies, the country’s premier provider of eGovernment solutions, is looking for a Supervisory Team Lead. The ideal candidate will be responsible for overseeing daily operations, ensuring productivity targets are met, fostering a positive team environment, and acting as the primary liaison between team members and management. The Support...

About the job IT Senior Support Team Lead The IT Senior Support Team Lead is responsible for overseeing the daily operations of a team of L3 IT support professionals, ensuring timely and effective resolution of complex technical issues. This role involves managing and mentoring support staff, coordinating ticketing and helpdesk activities, ensuring the...

A leading food processing solutions provider in Taguig is seeking a Technical Support Engineer to oversee operations in food processing, packaging, and pharmaceutical machinery. This role involves supervising technicians, conducting inspections, and preparing technical documentation using AutoCAD. The ideal candidate has a Bachelor's Degree in Mechanical...

A leading staffing agency in Taguig is seeking a Level Support Team Manager to lead a tech support team. The ideal candidate will have a minimum of 2 years of experience in technical support and team management. Responsibilities include handling customer inquiries and ensuring that feedback is channeled into product development. This position also requires...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for...

Outsourcey in the Philippines seeks a Senior Client Success Representative to lead a support team across US time zones. You will mentor staff, manage high‑priority cases, and ensure SLA adherence while coordinating with Sales, Development and Professional Services.Requirements include 5+ years in direct customer support, 1+ year in leadership, excellent...