Sales Specialist
7 days ago
DBOS is looking for a Sales Specialist who has strong communication and customer service skills to handle consumer queries and concerns. We are looking for an agent who has a positive attitude and is goal oriented to meet individual or team target.
Job Responsibilities:
- Handle customers needs and requirements
- Make outbound customer calls to promote product or service and address customers needs
- Answer calls from customers and potential customers inquiring for the product/services offered
- Explain product or services being offered to customer
- Respond effectively in a timely fashion and give correct instructions or information to customer
- Establish trust and relationship by building rapport all throughout the call
- Identify prospects that fit the target demographic
- Use product knowledge to showcase the solutions that our company can offer to prospects
- Use database, CRM, or other software to track progress with new prospects
- Create, maintain and update database of customers with complete information and emails
- Record customer information, outbound call history and customers response in detail
- Maintain customer information and companys document confidential
- Consolidate existing customer base while building new customer base
- Send or email product/service literature, brochures, catalogs and other campaign materials as needed
- Report weekly sales goals and objectives to team leader or direct supervisor
Job Requirement and Qualification:
- Bachelors or College degree of any field is accepted
- Excellent verbal and written English communication skills
- Minimum of 2 years of outbound sales or customer service experience
- Experience with web based applications & MS Office
- Must be a good team player
- Must be able to manage sensitive client information
- Must have a good and positive working attitude
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