Customer Service Representative

6 days ago

Metro Manila, Philippines Stackph Full-time ₱167,000 - ₱279,000 Contract

Chat and Email Support Representative

Start or grow your career in the BPO industry We are looking for enthusiastic and customer-focused individuals who are passionate about providing excellent service through chat and online communication platforms. If you enjoy helping customers and working in a fast-paced environment, this opportunity is for you.

Job Responsibilities:

  • Respond to customer inquiries through chat and messaging platforms
  • Assist customers with concerns, account inquiries, and basic troubleshooting
  • Provide accurate, clear, and professional responses
  • Ensure a positive customer experience in every interaction
  • Document customer concerns and resolutions in the system
  • Follow company policies, processes, and quality standards

Basic Qualifications:

  • Must be a College Graduate / Associate / Vocational (2-year course) Graduate
  • With at least 6 months customer-facing or BPO experience
  • Good written and verbal communication skills in English
  • Willing to work onsite and on a shifting schedule

What We Offer:

  • Competitive salary package
  • Paid training for successful applicants
  • HMO + Life Insurance coverage
  • Career growth and promotion opportunities