Client Care Ops: Workforce Planner

2 days ago

Manila, Metro Manila, Philippines Visa Full-time ₱480,000 - ₱720,000 Contract

Visa is seeking a Work Force Planning Associate to support Client Care strategy and operations in a non-customer-facing capacity. This role defines strategic priorities, drives business planning, demand forecasting, workforce planning, quality assurance, and metrics monitoring.

You will implement procedures to boost efficiency and coordinate with Global Client Care Services sites using GenAI tools to support daily work.