Senior Fraud Investigator

2 days ago

Quezon City, Metro Manila, Philippines Extend Your Team Remote Full-time ₱781,000 - ₱893,000 Contract

Extend Your Team is hiring a Customer Experience Manager in the Philippines to handle US credit card and loan fraud processes. You will respond to customer inquiries via Zendesk, log issues, and coordinate with cross-functional teams to ensure compliance and smooth operation.

You will review applications for fraud risk and help optimize procedures while maintaining high service quality. The role is fully remote with permanent work-from-home arrangements, requiring strong English, investigative