Product Manager

3 days ago

Pateros, Metro Manila, Philippines HRTx Inc Full-time ₱1 - ₱2 Contract

AI Product Manager – Conversational AI

Work Setup: Hybrid

Schedule: Permanent Dayshift

Compensation: Competitive package with performance-based incentives

We are hiring an experienced AI Product Manager to lead the strategy, development, and continuous enhancement of conversational AI solutions, with a strong focus on voice and virtual assistant technologies, in a dynamic and technology-driven organization.

Key Responsibilities

  • Product Strategy and Roadmap: Define and drive the product vision, roadmap, and execution strategy for conversational AI and voice automation solutions using Google Dialogflow and related AI technologies.
  • Conversational AI Product Ownership: Lead the end-to-end delivery of AI-powered voice and virtual assistant solutions, from ideation and development to deployment, monitoring, and optimization.
  • Technical Leadership: Provide hands-on guidance on Dialogflow CX/NLU configurations, conversational design, intents, entities, integrations, and fulfillment logic to ensure scalable and effective AI solutions.
  • Stakeholder Collaboration: Partner with operations, collections, CRM, customer experience, and business teams to gather requirements, identify opportunities, and enhance customer engagement through AI-driven automation.
  • Cross-Functional Team Management: Collaborate with AI engineers, developers, data scientists, QA specialists, and other stakeholders to successfully deliver high-impact AI initiatives.

Qualifications

  • At least 2 years of experience in the AI, automation, or conversational AI field
  • Strong understanding of machine learning, deep learning, and natural language processing (NLP)
  • Knowledge of AI/ML lifecycle processes including data preparation, model development, deployment, and MLOps
  • Familiarity with cloud technologies such as Microsoft Azure, AWS, or Google Cloud Platform
  • Azure certifications such as AZ-900, AI-900, or DP-900 are an advantage
  • Experience in project scoping, defining success metrics, and managing product delivery
  • Strong communication, leadership, and stakeholder management skills

What's in It for You

  • Hybrid work arrangement
  • Permanent dayshift schedule
  • Performance-based bonus opportunities
  • HMO coverage starting Day 1
  • Mental health and wellness support programs
  • Wellness and birthday leave benefits
  • Career growth and internal mobility opportunities
  • Local and international learning and development programs
  • Be part of a forward-thinking organization that leverages AI and emerging technologies to create smarter and more seamless customer experiences.