Current jobs related to L3 Helpdesk Support - Taguig, National Capital Region - IT BY DESIGN
-
Helpdesk Support Professional
1 week ago
Taguig, National Capital Region, Philippines beBee Careers Full timeHelpdesk Support Specialist - SalesThis role focuses on delivering exceptional support services to sellers and the sales team within the CRM system.User incident management and request handling across various platforms, incorporating technical support and guidance.Main Responsibilities:Offer timely assistance through live chat support, striving for rapid...
-
Payroll Helpdesk
3 weeks ago
Taguig, National Capital Region, Philippines Clevr OPC Full timePayroll Helpdesk (Analyst to Team Lead role)Job Summary:As a Payroll Helpdesk Analyst or Team Leads, you will be responsible for providing timely and accurate responses to payroll-related inquiries from employees across multiple jurisdictions. In this role, you will play a key part in ensuring employee satisfaction by addressing concerns efficiently and...
-
Helpdesk Support Specialist
1 week ago
Taguig, National Capital Region, Philippines beBee Careers Full timeJob Title: Helpdesk Support Specialist">Salary and Benefits:We are offering a competitive salary and a comprehensive benefits package to the successful candidate.Job Description:The IT Service Desk Analyst will provide top-notch customer service by responding to inquiries, resolving technical issues, and escalating complex problems to senior...
-
Helpdesk Support Specialist
1 day ago
Taguig, National Capital Region, Philippines beBee Careers Full time**Helpdesk Assistant Job Summary**We are seeking a highly skilled and experienced Helpdesk Assistant to join our team. The successful candidate will be responsible for providing excellent customer service, resolving technical issues, and working closely with Field Engineers.**Key Responsibilities:**Respond to customer inquiries in a timely and professional...
-
Helpdesk Support Specialist
3 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeAs a Helpdesk Assistant, you will be responsible for providing exceptional customer service and support. Your primary goal is to ensure that customers are satisfied with the assistance they receive.Key Responsibilities:Answer telephone calls and respond to basic customer inquiries using established methods provided in training.Process customer requests by...
-
Sales Tool Helpdesk Expert
1 week ago
Taguig, National Capital Region, Philippines beBee Careers Full timeSales Tool Helpdesk SpecialistThe role of a Sales Tool Helpdesk Specialist is to provide comprehensive support to sellers and the sales team, ensuring seamless interactions within their CRM system.Process incidents and requests submitted by users across various platforms, encompassing both technical issues and inquiries.Responsibilities include:Live...
-
IT Helpdesk Associate
1 week ago
Taguig, National Capital Region, Philippines beBee Careers Full timeIT Helpdesk Associate Role DescriptionWe are seeking an experienced IT Helpdesk Associate to join our team. In this role, you will be responsible for providing technical support to customers, resolving complex issues, and ensuring seamless service delivery.Job Responsibilities:Provide technical support to customers via phone, email, or in-person.Analyze...
-
L3 Production Support
1 week ago
Taguig, National Capital Region, Philippines Optum Full timeOptum Taguig, National Capital Region, PhilippinesL3 Production Support (NICE CXOne)Optum Taguig, National Capital Region, Philippines3 weeks ago - Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier...
-
Helpdesk Support Specialist
1 week ago
Taguig, National Capital Region, Philippines beBee Careers Full timeJob DescriptionThe Helpdesk Assistant plays a vital role in delivering exceptional customer service by addressing customer requests for technical support through various channels, including in-person, email/chat, and over the phone.Main Responsibilities:Responds to basic customer inquiries via telephone using established methods provided in training, and...
-
Sales Tool Helpdesk Analyst
1 week ago
Taguig, National Capital Region, Philippines Carlos Hilado Memorial State University Full timeSales Tool Helpdesk Analyst (Open to Fresh Graduates)National Capital Region (NCR), Taguig CityCandidate must possess at least a Bachelor's/College Degree in any course.Fresh Grad / Entry Level specializing in Technical and Helpdesk Support or equivalent.Required skill(s): basic troubleshooting, technical skills.ResponsibilitiesThe main responsibility of the...
L3 Helpdesk Support
1 month ago
3 days ago Be among the first 25 applicants
Direct message the job poster from IT BY DESIGN
Work Setup: 100% Onsite, Night Shift (EST)
Role Description:
- Hands-on experience on user Active directory administration & management
- Hands-on experience with user Office 365 administration & management
- Advance knowledge of Windows 10 diagnosis and troubleshooting
- Advance knowledge of Windows server roles i.e., AD, FNP, DHCP, DNS, RDS
- Advanced knowledge of Application support and troubleshooting
- Good understanding of Azure
- Windows networking basics and management i.e., Firewalls, Switches, ISP
- Understanding of Backups
- Understanding of VMware and Hyper-V
- Root Cause Analysis and Incident Analysis/Trending
Company Benefits:
- HMO on Day 1 with Free Dependents
- Annual Performance Bonus
- 13th Month Pay
- Convertible to Cash Leaves
- Life Insurance Plan
- Pet Insurance Plan
- Government mandated benefits (SSS, Philhealth, Pagibig)
- Discounted Lunch Meals
- Car Shuttle Service
About Us: IT By Design is a global IT infrastructure management company with headquarters in Jersey City, New Jersey. We specialize in providing complete IT solutions and support including 24X7 Helpdesk, SOC, NOC, Cloud, Cyber Security and Business Continuity services.
Seniority LevelMid-Senior level
Employment TypeFull-time
Job FunctionInformation Technology
IndustriesIT Services and IT Consulting
#J-18808-Ljbffr