Remote Helpdesk
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Twoconnect Careers is seeking a Helpdesk Support Representative to provide responsive helpdesk support to clients, site teams and internal stakeholders, handling requests, incidents and compliance documentation. The role requires at least two years in helpdesk or service coordination, strong English, and proficiency with Outlook, Word and Excel.
You will log and prioritize requests, monitor channels, escalate issues as needed, and contribute to daily and weekly reports while maintaining