Insurance Verification and Authorization
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Position
Insurance Verification and Authorization (IV/Auth) Trainer
Location
BGC, Taguig City
Work setup & shift
Onsite, Night shift
Your Role
As an Insurance Verification and Authorization (IV/Auth) Trainer, you will play a key role in building and delivering Revenue Cycle training programs.
You Will
- Conduct training sessions and classroom-based coaching in both onsite and virtual environments
- Develop and deliver training on revenue cycle systems, applications, processes, and procedures
- Facilitate new hire onboarding and refresher training, including scheduling and tracking
- Prepare training materials such as guides, manuals, documentation, and e-learning modules
- Partner with leadership and quality teams to identify training needs and implement solutions
- Analyze data and prepare reports to evaluate training effectiveness and performance outcomes
- Provide guidance on training methodologies and best practices
Non-negotiables
What You Need
- Experience: At least 3 years of IV/Auth experience and 1 year of training experience, preferably within a Revenue Cycle function
- Education: Bachelor’s degree or equivalent
- RCM Knowledge: Strong understanding of insurance verification and authorization processes, HIPAA regulations, and adult learning principles
- Systems: Experience with EMR platforms such as Epic, Cerner, or Meditech
- Communication: Excellent English communication skills (minimum CEFR B2)
Preferred Skills
- Teaching Experience: At least 2 years of training or teaching experience
- Educational Background: Degree in business, healthcare, or education
- Software Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint)
- Industry Exposure: Experience working with US healthcare providers or payers
- Soft Skills: Strong analytical thinking, sound judgment, and ability to handle sensitive patient information
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