Procurement Desk Analyst

Procurement Desk Analyst

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It's not every day that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to its core software solutions.

This is where you and your skills come in. We're currently looking for: Procurement Desk Analyst

The Procurement Desk Analyst role will play a key role in daily transactions that will enable procurement of goods and services across the entire organization. This role is essential to the efficiency and success of the Procurement Operations function in our organization.

• Ticketing Management: Handling request forms through the ticketing system and following through to close of the ticket. Intaking requisitions for supplier onboarding and management, purchase request validation and entry.
• Contract and Order Management: Confirming completion of contracts/order forms before submitting for PO and Legal review. Aiding in general "digitization" of vendor onboarding and supplier PO to invoice process. Reviewing contracts/order forms for completeness, submitting contracts/order forms for Legal review. Validating all contract objectives/goals are met for each category of spend. Identifying gaps in the Procurement Desk process to create more efficient processes.
• Create, Review and Update Purchase Orders: Creating Purchase Orders in NetSuite to ensure timely order submission. Must confirm all details on the supplier's quotations are correct and match with the Purchase Order details in the system, including: Description of Services, Contract start/end dates (service period), GL coding, Quantity, Total Amount. Updating Purchase Orders when there are changes on the quotation or other business requirements. Assist the Accounts Payable team in PO-invoice matching and other procurement-related activities as needed. Onboarding and validation of suppliers/vendors in the ERP system (NetSuite).
• Reports Management: Providing reporting metrics to other teams that leverage Purchase Order data. Preparing the month-end review of all open Purchase Orders. Sending follow-up emails to Managers for Purchase Orders that are still pending approval. Providing updates to business partners on the status of their Procurement and Legal request. Assisting in special projects such as year-end Blanket PO process, approvals, and other ad-hoc projects.
• Vendor and Stakeholder Management: Liaising between internal and external stakeholders on items related to PO and contract requests. Managing and maintaining Vendor Master ensuring that vendor's records are up to date with modifications, categories, remittance details, deactivations, and audit compliance. Call/email supplier's bank representatives to verify the supplier's update to payment details to mitigate fraudulent activity.

To succeed in this role, you must have experience in:

• At least 3 to 5 years of relevant work experience.
• Proficiency in Excel, Coupa, and NetSuite is essential.
• Excellent vendor management and communication skills.

Desired Qualifications:

• Bachelor's Degree in Business Management, Accounting, Finance, Supply Chain or similar.
• Knowledge in relevant systems: NetSuite ERP, or similar ERP, Concur Technologies, FreshService, or similar ticketing service platform, DocuSign, or similar contract management software.
• Purchase Order and Contract Management: Experience in creation of Purchase Orders and dealing with external suppliers. Experience in reviewing contracts and service agreements. Knowledge of general contract terms and conditions.
• Stakeholder Management and Communication Skills: Strong verbal and written communication skills. Excellent interpersonal skills and ability to interact effectively with both external and internal stakeholders including vendor management.
• Analytical and Reporting skills: Ability to generate reports and use Excel (vlookup, pivots etc) for key HR programs on a recurring basis, also responsible for ad hoc reporting and analysis. Highly proficient in MS Office suite - especially MS Excel and MS PowerPoint.
• Willing to work on night shift (starting from 9am - 6pm).
• Willing to work on a hybrid setup (10-11 days in office per month, Cubao or Ortigas).

What we offer:

• Comprehensive HMO package (medical and dental).
• Paid time off and paid sick leave.
• Quarterly Performance Bonus.
• Employee Assistance and Wellness Programs.

About RingCentral/Acquire BPO:

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By completing your application for this role, you:

• Agree that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities.
• Have read and agreed to our Data Privacy Policy.

#LI-JS6