Sales ManagerFilled

Overview

Sales Manager role at Dusit Thani Dubai.

Responsibilities

• Sells hotel rooms to Corporate/ Government/ Travel Trade/ MICE accounts (as may be assigned) for use by the guests.
• Implements and participates in all sales activities of the hotel directed to a specific commercial market.
• Reports directly to the Assistant Director of Sales/Director of Sales handling account acquisition, development and maintenance.
• Facilitates sales tactical actions and initiatives to achieve monthly / yearly goals.
• Follows policy and practice established by the sales and marketing, corporate sales & marketing and the hotels' goals and objectives.
• Advises management of sales effort progress and bookings.
• Follows, reviews, and advise the superior of ways to improve the sales and marketing standards and policy.
• Performs the best to achieve the departmental as well as the hotel's business goals.
• Reports on confirmed and anticipated bookings for forecasting purposes.
• Meets regularly with hotel department heads to review sales efforts and provide feedback from customers.
• Provides directions to all concerned departments regarding incoming groups.
• Resolves booking conflict based on group importance, revenue potential, alternate dates.
• Corresponds with group contacts.
• Pursues departmental procedure for approaching a contact from the initial call to documentation, to follow up.
• Maintains close contract with travel agents, local business groups and airlines.
• Entertains clients as needed.
• Analyses sales results and competition, and recommend ways to improve the situation.
• Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients.
• Furnishes sales monthly reports according to the request on a timely basis.
• Performs other duties as assigned by supervisor.

Job Requirements

• Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline
• Minimum of 2 years sales experience in a similar capacity
• Have excellent communication skills in written and spoken English
• Result-Oriented. Have a positive attitude toward challenges and the drive to excel
• Possess professional disposition with excellent communication and interpersonal

Seniority level

• Entry level

Employment type

• Contract

Job function

• Sales and Business Development

Industries

• Hospitality

Relationship

• Coordinates with all concerned personnel to ensure that all activities are accomplished.
• Interacts with clients, guests, government officials, suppliers, and other important individuals in the community in promoting the hotel.

Others

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

Accountabilities

• Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company's Culture

• Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates.

Confidentiality

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

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