Call Center Agent
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We’re hiring Call Center Agents(Outbound Focus) to lead outbound sales efforts and help businesses adopt industry-leading Microsoft software solutions. If you thrive in a fast-paced environment, love connecting with decision-makers, and excel at driving revenue—this role is for you.
What You’ll Do
- Own the entire B2B sales cycle— from prospecting and cold outreach to negotiation and closing.
- Make outbound calls and craft targeted email outreach to generate and qualify leads.
- Present, demo, and sell a wide range of Microsoft solutions (Microsoft 365, Office Home & Business, Windows & Server Products, and more).
- Build strong relationships with IT managers, procurement teams, operations leaders, and other key decision-makers.
- Overcome objections with confidence and tailor value-based pitches to each client’s needs.
- Maintain accurate and organized records in the CRM, ensuring consistent follow-ups and pipeline visibility.
- Achieve and exceed monthly sales targets and KPIs in a high-performance environment.
What You Bring
- At least 1 year of outbound B2B sales experience (software/IT sales preferred).
- Proven ability to manage the full sales cycle independently.
- Familiarity with Microsoft products, cloud services, or SaaS solutions.
- Strong communication, negotiation, and objection-handling skills.
- Experience using CRM tools (HubSpot, Salesforce, Zoho, or similar).
- Driven, proactive, and results-oriented with a strong desire to win.
Nice to Have
- Experience selling Microsoft software or working with a Microsoft Partner.
- Familiarity with prospecting tools like LinkedIn Sales Navigator, Apollo, Lemlist, etc.
- Background in SaaS, cloud solutions, or IT solution selling.
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