Travel Care Lead
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IHG Hotels & Resorts in Manila seeks an expert travel advisor to handle escalated cases and guide staff, delivering on the IHG brand experience. You will lead with solutions and use tools and market insight to meet guests' unique travel needs, driving revenue and loyalty.
A brand champion, you will educate on our brands and products and empower teams in a dynamic contact center. Capable to operate in a normal office environment and remotely (work-from-home).