RevOps Customer Support Analyst — Omnichannel
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Zendesk, Inc. is hiring for a Complex Issue Resolution & Tier 2 Support role based in Manila. You will lead advanced resolution for enterprise customers, handle omnichannel support, and back up Tier 1 while ensuring high-quality service across channels.
The ideal candidate has 3–5 years in customer support or billing operations, strong communication, detail-oriented mindset, and experience with Zendesk, Zuora or Salesforce. Hybrid work is offered.