RevOps Customer Support Analyst — Omnichannel

4 days ago

Manila, Metro Manila, Philippines Zendesk, Inc. Full-time ₱600,000 - ₱900,000 Contract

Zendesk, Inc. is hiring for a Complex Issue Resolution & Tier 2 Support role based in Manila. You will lead advanced resolution for enterprise customers, handle omnichannel support, and back up Tier 1 while ensuring high-quality service across channels.

The ideal candidate has 3–5 years in customer support or billing operations, strong communication, detail-oriented mindset, and experience with Zendesk, Zuora or Salesforce. Hybrid work is offered.