WFH IT Systems Administrator
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Job Overview
Our client is a B2B pet-supply distributor in Ridgefield, WA, serving independent pet stores across Washington, Oregon, and Idaho from a 30,000 sq ft warehouse with their own delivery fleet. They run on Microsoft 365, an on-premises ERP, and a small set of cloud tools.
Our client is looking for their first dedicated IT Systems Administrator.Today, IT is split among the CEO, an outside managed service provider, and a part-time developer, and no one owns policies, security, or day-to-day support. This person will take the role from reactive fixes to a well-documented, secure environment. They will also help through an ERP move to the cloud.
Schedule
Monday - Friday, 9:00 AM - 6:00 PM Pacific Time, with a 1-hour unpaid break (40 work hours per week; can be flexible with at least 2 hours overlap)
Responsibilities
Be the main point of IT support for staff, contractors, and developers
Administer Microsoft 365, Entra ID, and Intune: accounts, licensing, device enrollment, onboarding, and offboarding
Manage the network (firewall, Wi-Fi, ISP, backup internet, VPN) and the on-premises Windows server
Lead security: MFA and access policies, endpoint protection, email security, a password manager, user awareness training
Write and maintain IT policies, procedures, asset inventory, and system documentation
Manage IT vendors, licenses, and renewals, including the managed service provider during the transition
Run the phone system and support warehouse hardware: scanners, label printers, printers
Oversee
Security, access, and credential practices for offshore developer work (Power Automate, Power BI, Azure SQL), without owning development
Support
Technical side of an upcoming ERP migration to the cloud, working with the ERP consultant group
Requirements
5+ years running IT for a small or mid-sized business, ideally as the sole or lead IT person
Strong Microsoft 365 administration: Entra ID, Intune, Exchange Online, SharePoint, Conditional Access
Windows Server and hybrid identity (on-prem Active Directory synced to Entra)
Firewall and wireless networking (SonicWall and Ubiquiti UniFi a plus), VPN, ISP failover
Practical security experience: MFA rollout, endpoint protection (Defender, EDR), backup and recovery testing, phishing defense
Able to write clear policies and documentation for non-technical staff
Comfortable managing vendors and an MSP, and working remotely with onsite help
Preferred
Distribution, warehouse, or logistics environment (barcode scanners, label printers, ERP-dependent operations)
ERP migration experience (on-premise to cloud)
Cloud phone systems (Zoom Phone or similar)
Familiarity with Azure SQL, Power Automate, and Power BI
Certifications such as Microsoft 365 Administrator, Security+, or similar
Independent Contractor Perks
Permanent work from home
Immediate hiring
Health Insurance Coverage