Collections Training
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Kredivo Philippines is seeking a Collections Training & Quality Control Supervisor to oversee training, QA, performance monitoring, and compliance for both Desk and Field Collections teams. This role partners with Operations, Risk, Legal, Compliance and HR to ensure adherence to policies, KPIs, and regulatory requirements.
The incumbent will develop onboarding and refresher programs, conduct quality audits, coach agents, and track training effectiveness with metrics to drive continuous