Operations Analyst
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Make your mark at one of the biggest names in payments. We’re looking for a Operations Analyst to join our ever evolving Zego Operations team and help shape the future of global commerce.
What you'll own:
- Manage end-to-end utility billing using technology platforms to produce accurate, on-time monthly resident bills.
- Ensure all required billing inputs are complete to maximize client revenue recovery.
- Analyze billing outputs, variance reports, and datasets; collaborate with clients to validate and finalize utility statements.
- Partner with clients and internal teams to deliver timely prebills, secure approvals, and meet billing timelines and quality standards.
- Collaborate across the Utility Team and develop expert knowledge of billing systems to drive efficient processing.
What you'll bring:
- Strong attention to detail with the ability to identify and resolve issues through critical thinking.
- Ability to meet deadlines and thrive in a fast-paced, high-growth technology environment.
- Strong analytical and numerical skills, with a problem-solving mindset.
- Excellent communication and client-facing skills, with a passion for delivering outstanding customer experience.
- Quick learner with the ability to adapt to new software platforms and utility billing concepts, including flexibility for overtime as needed.
About the Team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
We offer access to medical coverage that supports the health and wellbeing for you and your family.
My Money
In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
My Lifestyle
We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.
My Family
FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones
My Time Off
We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
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Privacy Statement
Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.
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