Healthcare Executive
1 week ago
Job Description
Duties and Responsibilities:
- Answer incoming customer service telephone calls and take appropriate action to resolve accounts.
- Answer questions, process information obtained from patients, and process customer complaints by giving information to the appropriate person.
- Review and process customer accounts within the JAGUAR Accounts Receivable Billing System.
- Input information obtained and enter notes relating to an account into the Accounts Receivable Billing System, as needed.
- Edit and release accounts for billing.
- Call the insurance company or third party to obtain billing information and/or to check claim status or eligibility.
- Resolve past-due or delinquent accounts (collections).
- Adhere to all company policies and procedures.
- Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures. Attend Information Systems security training when offered. Report information systems security problems.
- Work in a spirit of teamwork and cooperation.
- Exhibit a sense of competence and commitment.
Requirements:
- Able to fluently communicate in English (written and oral).
- Ability to multitask.
- Logical reasoning and analytical skills.
- Candidates must be Associate College Graduates or have completed at least 2 years in college.
- Must be willing to work during US Office Hours.
- Must excel in speaking the English language.
Additional Information:
Career Level: Less than 1 Year Experienced Employee
Graduate of any Bachelor's Degree.
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