It Helpdesk

2 days ago

Makati, Metro Manila, Philippines Finest Asia Resources, Inc. Full-time ₱334,800 - ₱502,200 Contract

Job Requirements

  • Diploma or Degree in Information Technology, Computer Science, or related field.
  • Proven experience in IT support or helpdesk operations.
  • Basic knowledge of web technologies (WordPress, HTML, CSS, or CMS platforms).
  • Familiarity with Microsoft 365, Windows environments, and network fundamentals.
  • Good understanding of website maintenance, SEO basics, and content management principles.

Responsibilities

  • Provide first-level support for IT issues, assisting users with software and hardware inquiries.
  • Manage and update website content, ensuring information is current and relevant.
  • Troubleshoot and resolve technical problems in a timely manner.
  • Assist in the setup and maintenance of IT equipment.
  • Collaborate with other IT staff to improve user experience and system performance.