Fresher Friendly Call Center Agent/Customer Service Representative
2 days ago
Davao del Sur, Philippines
Neksjob Philippines
Full-time
₱200,880 - ₱357,120/year
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Fresher Friendly Call Center Agent/Customer Service Representative - Limited slot onl
Job Description
Employee Recognition and Rewards
- Equity Incentive Plan, Commission, Performance Bonus, Incentives
Government Mandated Benefits
Professional Development
- Job Training, Professional Development
As the first point of contact, call center agents provide timely and effective support to customers. They respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction results in a positive customer experience.
Key Responsibilities:
- Respond to customer calls and provide timely assistance.
- Explain products, services, and company policies clearly.
- Address customer concerns and find appropriate solutions.
- Update customer accounts and maintain accurate records.
- Record detailed notes for every customer interaction.