MSP Level 2 Tech Support — Microsoft 365 Expert

5 days ago

Manila, Metro Manila, Philippines Sharesource Remote Full-time ₱446,000 - ₱781,000/year

Sharesource, a Philippines-based B Corp, is seeking a Level 2 Technical Support Engineer to join the Modern Workplace team. You will own day-to-day support, manage escalations, and drive improvements across Microsoft 365, endpoints, and cloud services.

You will work in a remote/hybrid setup, collaborating with Level 3 engineers, vendors, and customers to deliver timely updates and practical solutions, while documenting processes and contributing to the knowledge base.