Instructional Designer

3 weeks ago


Manila, National Capital Region, Philippines Optum Full time

In this role, you will provide learning support to internal customers through the design and development of both instructor-led and self-paced learning solutions for both new and existing employees. You will produce high quality, skill-based learning content across a variety of different modalities – including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. You will work across the full spectrum of learning support – new content development, management of existing content, as well as scheduled and ad-hoc communications – with the goal of increasing the performance of our internal customers. Additionally, you will consult and collaborate with subject matter experts (SMEs) as well as peers across the organization.

Primary Responsibilities

  • Seamlessly align to the strategic objectives of internal customers
  • Design and develop effective instructor-led and self-paced learning content
  • Collaborate with peers to evaluate and improve learning content
  • Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning content
  • Partner with peers to develop full scale learning solutions for both new and existing employees
  • Effectively take direction and apply feedback from senior team members while juggling multiple priorities
  • Accurately track task progress within project workplans in a timely manner
  • Communicate effectively with customers, peers and leadership team

Required Qualifications

  • At least 3 years work experience in designing/developing learning content in a corporate environment
  • Experience in SOP and web-based training
  • Experience in storyboarding and storyline assessment is required
  • At least 2 years in using Articulate Storyline 360 suite or other related tools
  • Experience (4+ years) using Microsoft Office suite of applications/tools
  • Demonstrated ability managing learning content with a Learning Management System (LMS)
  • Demonstrated ability utilizing high quality visual design principles within creation of learning content
  • Demonstrated ability to communicate effectively, think critically and solve problems
  • Demonstrated ability to efficiently manage time and balance multiple deliverables/priorities
  • Demonstrated ability to speak & write proficiently in the English language
  • Demonstrated ability to effectively balance creative design techniques with a high attention to detail
  • Willing to work on a hybrid working arrangement: enjoy the flexibility of working from home with at least 2 days in the office each week

WHAT WE OFFER:

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

WHO WE ARE:

  • Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
  • We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
  • As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
  • We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to Caring. Connecting. Growing together

Seniority level

Associate

Employment type

Full-time

Job function

Training and Art/Creative

Industries

Hospitals and Health Care

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