Virtual Medical Assistant

4 days ago

Manila, Metro Manila, Philippines KadaKareer Remote Full-time ₱223,200 - ₱334,800 Contract

Manage collections, payments, and reconciliations while coordinating with brokers, underwriting, and reinsurance teams.

Your Role

Key responsibilities include:

  • Prepare Statement of Account (SOA).
  • Follow-up payments and ensure timely collection of outstanding accounts.
  • Receive payments and issue provisional receipts (PR) as needed.
  • Accept post-dated checks (PDC) as premium payment within the agent’s credit term.
  • Encode provisional receipts and PDCs in the Daily Collection Report for supervisor review and reconciliation before submission to the cashier.
  • Prepare and reconcile remittance schedules for bulk payments and submit for Official Receipt (OR) issuance.
  • Prepare credit memos and journal vouchers for accounts with overpayment and submit to Accounting for adjustment.
  • Send final notices to intermediaries and ensure before policy cancellation.
  • Attend to queries and concerns of intermediaries, assureds, and distribution.
  • Coordinate closely with brokers\' team, underwriting (U/W) team, and reinsurance (RI) team.
  • Handle Facultative Reinsurance.
  • Recommend improvements to address procedural errors, delays, and service efficiency.

About You

The company is looking for:

  • College graduate, preferably in business-related courses.
  • Action-oriented.
  • Composure under pressure.
  • Customer focus.
  • Integrity and trustworthiness.
  • Good peer relationship skills.
  • Strong oral and communication skills.
  • Proficient in Microsoft Office.

Compensation & Benefits

  • Competitive salary
  • Performance-based bonuses
  • Health and life insurance
  • Paid leaves
  • Employee wellness programs
  • Opportunities for internal mobility and career growth

Salary and monetary benefits (in PHP):

  • Monthly salary of 20,000 - 30,000
  • New hire bonus of 5,000
  • Attendance bonus of 2,000

This job may close before the stated closing date. You are encouraged to apply as soon as possible.