Branch Sales Officer
3 weeks ago
The Branch Sales Officer plays a crucial role in achieving sales targets for refinancing products within a designated branch. This involves generating leads through various channels, managing walk-in customers, building relationships with partners, and providing excellent customer service to ensure client satisfaction and contribute to the branch's overall success.
Key Result Areas (KRAs):
- Sales Achievement
- Lead Generation
- Partner Relationship
- Portfolio Quality and Compliance
Key Responsibilities:
- Implement branch sales strategies focused on refinancing products, working towards achieving individual sales targets and contributing to the branch's overall goals.
- Generate leads through organic sales activities, such as networking, referrals, and local marketing initiatives.
- Manage walk-in customers effectively, providing product information, addressing inquiries, and guiding them through the refinancing process.
- Build and maintain strong relationships with loan consultants and partner dealers to generate leads and drive business development for refinancing products.
- Conduct sales presentations and product demonstrations to potential clients, highlighting the benefits and features of refinancing solutions.
- Ensure the quality of loan applications by adhering to credit policies and conducting thorough credit worthiness assessments.
- Provide excellent customer service, addressing customer inquiries and concerns promptly and professionally to ensure satisfaction and build strong relationships.
- Stay informed about industry trends, competitor activities, and market dynamics related to refinancing products.
- Actively participate in training and development programs to enhance skills and knowledge.
Key Requirements:
- A bachelor's degree in business management, Sales, Marketing, Finance, or a related field is preferred.
- Previous experience in a sales or customer service role is advantageous.
- Excellent communication and interpersonal skills.
- Strong relationship-building and networking abilities.
- Ability to understand and explain refinancing products and processes effectively.
- Results-oriented with a focus on achieving sales targets.
- Customer service orientation with a commitment to providing a positive client experience.
- Willing to travel for work purposes.
Benefits:
- Company Uniform
- Monthly Allowances
- Performance Incentives
- HMO
- Leave Credits
- Birthday Cash Gift
- Profit-Sharing
- Retirement Benefit
- Bereavement Leave
- Bereavement Assistance
Work Schedule:
- Monday to Friday (Rotational Monthly: Tuesday to Saturday)
- 9:00 AM to 6:00 PM
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