automotive service manager

5 days ago


Cavite City, Calabarzon, Philippines Toyota Bacoor Cavite, Inc. Full time
  1. Forecasts goals and objectives for the department and strives to meet them.
  2. Hires, trains, motivates, counsels and monitors the performance of all service department staff.
  3. Prepares and administers an annual operating budget for the service department.
  4. Maintains reporting systems required by general management and the factory.
  5. Attends managers meetings.
  6. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
  7. Develops and implements a marketing plan which promotes new and repeat business.
  8. Holds weekly department meetings.
  9. Handles customer complaints immediately and according to dealership's guidelines.
  10. Maintains safe work environment.
  11. Maintains a professional appearance.
  12. Other tasks as assigned.
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