Collections / Cash Apps Specialist (Philippines Remote)

6 days ago

Manila, National Capital Region, Philippines Turnitin, LLC Full time
Collections / Cash Apps Specialist (Philippines Remote)
  • Full-time

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Reporting to Collections Team Lead, this role is responsible for working in a fast-paced global team to efficiently collect cash from customers. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to the company's collections policies and procedures.

Responsibilities:

  • Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
  • Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
  • Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
  • Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA's approvals adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

Required:

  • 3+ years proven track record of successful cash collecting in a busy global AR team
  • Tenacious and professionally assertive
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred)
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building
  • Strong organisational and planning skills with the ability to prioritise and manage workload involving multiple tasks, responsibilities and deadlines with follow-through and minimal supervision
  • Self-starter and proactive thinker
  • Experience working with a legal ledger

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organisation that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritises your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

Customer Centric - We realise our mission to ensure integrity and improve learning outcomes by putting educators and learners at the centre of everything we do.

Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

Action & Ownership - We have a bias toward action and empower teammates to make decisions.

One Team - We strive to break down silos, collaborate effectively, and celebrate each other's successes.

Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximise our impact on education.

Remote First Culture

Health Care Coverage*

Education Reimbursement*

Competitive Paid Time Off

4 Self-Care Days per year

National Holidays*

Charitable contribution match*

Monthly Wellness or Home Office Reimbursement/*

Access to Modern Health (mental health platform)

Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#J-18808-Ljbffr

  • Collections / Cash Apps Specialist (Philippines Remote)

    6 days ago

    Manila, National Capital Region, Philippines Turnitin, LLC. Full time

    Collections / Cash Apps Specialist (Philippines Remote)Full-timeWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over...

  • Collections / Cash Apps Specialist (Philippines Remote)

    19 hours ago

    Manila, National Capital Region, Philippines Turnitin Full time

    Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and...

  • Global Collections Specialist

    6 days ago

    Manila, National Capital Region, Philippines Turnitin, LLC. Full time

    Company OverviewTurnitin, LLC is a recognized innovator in the global education space. Our company has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.We have offices in various countries, including Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands,...

  • Remote Cash Collections Role in the Philippines

    18 hours ago

    Manila, National Capital Region, Philippines Turnitin Full time

    **Job Description**This role is part of our fast-paced global collections team, responsible for collecting cash from customers while maintaining positive relationships and ensuring adherence to company policies.The ideal candidate will have 3+ years of experience in cash collection, strong communication skills, and proficiency in Excel and accounting...

  • Cash Collections Specialist

    7 days ago

    Manila, National Capital Region, Philippines Business Trends Philippines Full time

    Business Trends Philippines is seeking a skilled Cash Collections Specialist to join their team. This role involves the collection of accounts by initiating contact with customers and ensuring timely payment.In this position, you will be responsible for communicating with customers via phone, email, or in person, processing accounts and incoming payments,...

  • Collections Operations Specialist

    6 days ago

    Manila, National Capital Region, Philippines Turnitin, LLC Full time

    About the RoleThe Collections / Cash Apps Specialist will play a critical role in ensuring timely cash collections from customers. This involves proactive communication, query handling, and ensuring adherence to company policies and procedures. Key responsibilities include:Managing cash flows, identifying trends, and making informed decisions.Developing and...

  • Remote Cash App Collector

    6 days ago

    Manila, National Capital Region, Philippines Turnitin, LLC. Full time

    Job RequirementsResponsibilities:Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.Query handling and investigation, liaise with other...

  • Cash Collection Operations Lead

    7 days ago

    Manila, National Capital Region, Philippines Manpower Philippines Full time

    Cash Collection Operations LeadWe are seeking a highly skilled and experienced Cash Collection Operations Lead to join our finance team. As a key member of our operations department, you will be responsible for developing and implementing effective cash collection strategies to meet business targets.Key Responsibilities:Develop and implement effective cash...

  • Cash Collection Team Manager

    18 hours ago

    Manila, National Capital Region, Philippines Manpower Philippines Full time

    Job OverviewThe AR Team Lead plays a critical role in driving business growth by leading the cash collection team. This is an exciting opportunity for a seasoned professional to take on a challenging leadership role and make a meaningful impact on the organization.About the Role:Lead the cash collection team to achieve monthly targets.Develop and implement...

  • Senior Accountant – Cash Collections

    7 days ago

    Manila, National Capital Region, Philippines Manpower Philippines Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Accountant to lead our cash collections team. As a key member of our finance department, you will be responsible for overseeing the collection of cash from clients, managing team performance, and ensuring compliance with our service level agreements.Key Responsibilities:Develop and...

  • AR Collections Specialist

    7 days ago

    Manila, National Capital Region, Philippines Manpower Philippines Full time

    AR Collections SpecialistWe are seeking an experienced AR Collections Specialist to join our finance team. As a key member of our collections department, you will be responsible for collecting cash from clients and managing team performance.Key Responsibilities:Collect cash from clients in a timely and efficient manner.Manage a team of accountants...

  • Global Cash Collection Professional

    6 days ago

    Manila, National Capital Region, Philippines Turnitin, LLC Full time

    Job OverviewTurnitin seeks an experienced Cash Applications Specialist to join its global team. The successful candidate will be responsible for collecting cash from customers, managing high-volume multi-currency ledgers, and maintaining positive relationships. Responsibilities include:Collecting cash from customers, ensuring timely payments.Managing cash...

  • Remote Staff Pure WFH Billing and Collection Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines JobsAvenuePH Full time

    Remote Staff, in partnership with JobsAvenuePH, is seeking a skilled and detail-oriented Bookkeeper to join our team. This is a full-time, work-from-home position.In-HouseBilling and Collection SpecialistStatus: Full-Time (40 hours/week)Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)Why choose Remote Staff?100% Work from Home. No office-based...

  • Cash Collections Specialist

    3 days ago

    Manila, National Capital Region, Philippines Satellite Office Full time

    Cash Collections Specialist The Satellite Office is seeking an experienced Cash Collections Specialist to join their team. In this role, you will be responsible for managing all aspects of accounts receivable processes, including debtors invoicing, maintenance of accurate customer's accounts in AR module, and ensuring timely collection of outstanding...

  • Financial Collections Specialist

    6 days ago

    Manila, National Capital Region, Philippines Turnitin, LLC Full time

    OverviewTurnitin, LLC is a renowned innovator in the global education space, partnering with over 16,000 academic institutions and corporations to promote honesty, consistency, and fairness across all subject areas and assessment types. With offices worldwide, our diverse community of colleagues are united by a shared desire to make a difference in...

  • Mobile App Specialist

    7 days ago

    Manila, National Capital Region, Philippines Propelrr - Digital Marketing and Tech Agency Full time

    We are looking for a skilled Mobile App Specialist to join our team at Propelrr - Digital Marketing and Tech Agency. As a specialist, you will be responsible for designing and building applications for iOS-based platforms or devices, ensuring high-quality and responsive experiences.About the RoleThe successful candidate will play a key role in the design,...

  • Remote Billing and Collection Professional

    6 days ago

    Manila, National Capital Region, Philippines JobsAvenuePH Full time

    About UsAs a leading provider of remote work solutions, Remote Staff has helped over 8,000 Filipinos establish virtual careers with international clients since 2007.Why Choose Us100% Work from Home: Enjoy flexibility and work-life balance.Competitive Compensation: Based on skill level and experience.Private HMO Coverage: For in-house employees from Day...

  • Cash Collection and Credit Management Professional

    7 days ago

    Manila, National Capital Region, Philippines MicroSourcing Full time

    About the PositionWe are looking for a skilled Accounts Receivable Specialist to join our team. The successful candidate will be responsible for managing accounts receivable, collecting cash, and investigating disputes.Key Accountabilities:Collection of cash and management of debtors' ledger.Resolution of customer queries and complaints.What You...

  • Senior Power Apps Developer

    19 hours ago

    Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full time

    TasksActing as a technical lead on Power Platform ProjectsDevelop and customize Power Apps canvas and model-driven applications according to business requirements.Design and implement user interfaces, forms, and workflows using Power Apps.Integrate Power Apps solutions with other Microsoft tools and services such as SharePoint, Power Automate, and Power...

  • Remote IT Support Specialist

    18 hours ago

    Manila, National Capital Region, Philippines Cloudstaff Philippines Inc. Full time

    We're looking for a dedicated and resourceful Remote IT Support Specialist to join our team at Cloudstaff Philippines Inc. As a Tech Support Services Associate, you will be responsible for providing technical assistance and troubleshooting hardware, software, and network issues.About the Role:Technical support via phone, email, and remote...