Remote Bicycle Warranty
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BruntWork is seeking a Bicycle Warranty and Technical Support Specialist to provide expert-level assistance and manage warranty claims end-to-end for our clients. You will diagnose technical bicycle issues remotely and coordinate with external partners to arrange replacements, repairs, or credits, ensuring a seamless customer experience.
In addition to strong technical knowledge of bicycle components, you will document interactions in our CRM, contribute to knowledge bases, and seek continuous
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